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Testimonials

TWN is proud of the reputation we have with our cooperative partners.  Here’s what they have to say about the TWN Program:

“In 2005, TWN and SSVEC entered into a partnership to manage SSVEC’s existing high-speed Internet program.  TWN operates the system while SSVEC provides marketing and advertising support.  Three years later, the Internet customer base has grown to almost 7 times its original size and nearly covers our entire service territory.  TWN has been very easy to work with – they handle operations, customer service and billing for the program.  The result is satisfied members and no hassles for the co-op.  All we have to do is market the products.  We couldn’t be happier with the results we’ve obtained”

Jack Blair
Chief Member Services Officer
Sulphur Springs Valley Electric Cooperative, AZ



“TWN assisted TRICO with our existing dial-up Internet program.  They successfully transitioned our Internet customers to TWN billing and operations systems taking the burden away from the co-op.  The transition was seamless for members and painless for TRICO.  In 2006, we deployed Wi-Power high-speed Internet to our members and are enjoying continued growth and success with the program.”

Marsha Regrutto
Manager, Marketing and Member Services
TRICO Electric Cooperative, AZ




“Great Lakes Energy has partnered with TWN since 2001 to provide long distance and Internet service to over 18,000 GLE members.  The program has proven to be highly successful for the cooperative and is easy to implement.  The folks at TWN are knowledgeable about the products and responsive to our needs.  GLE members are pleased with the products and are comfortable knowing the service is supported by the cooperative.  I recommend the program to anyone interested in increasing their member satisfaction through expanded service offerings.”

Pat Anzell
Vice-President, Marketing               

Great Lakes Energy, MI